Comments on: Moving Exchange away from Sherweb, to ItSolutionsNow http://www.martijnbrant.net/2008/07/moving-exchange-away-from-sherweb-to-itsolutionsnow/ Thu, 12 Jan 2012 19:42:48 +0000 hourly 1 http://wordpress.org/?v=3.3 By: RB http://www.martijnbrant.net/2008/07/moving-exchange-away-from-sherweb-to-itsolutionsnow/#comment-12306 RB Fri, 11 Nov 2011 14:03:57 +0000 http://www.martijnbrant.net/?p=17#comment-12306 Martijn, I also am researching hosted exchange providers and was wondering if your experience with ITSolutionsNow is still positive or if you've had any issues with them. Martijn, I also am researching hosted exchange providers and was wondering if your experience with ITSolutionsNow is still positive or if you’ve had any issues with them.

]]> By: SP http://www.martijnbrant.net/2008/07/moving-exchange-away-from-sherweb-to-itsolutionsnow/#comment-11769 SP Fri, 16 Sep 2011 16:09:01 +0000 http://www.martijnbrant.net/?p=17#comment-11769 Hi Martijn, are you still with ITSolutionsNow? We're looking to move over to them after issues with Office 365 and pricing increases with our previous Exchange host. Have they had any downtime in the last 2-3 years? Thanks. Hi Martijn, are you still with ITSolutionsNow? We’re looking to move over to them after issues with Office 365 and pricing increases with our previous Exchange host.

Have they had any downtime in the last 2-3 years?

Thanks.

]]> By: SuperTech http://www.martijnbrant.net/2008/07/moving-exchange-away-from-sherweb-to-itsolutionsnow/#comment-10853 SuperTech Sun, 10 Jul 2011 03:38:04 +0000 http://www.martijnbrant.net/?p=17#comment-10853 We have been a number of clients with Sherweb for many years and over the last 6 months the service has been awful. The customer service, tech support,and management were even worst. We have had a number of clients bail on the service as there are way too many problems with their servers now. The problems below are over a number of different clients at different locations - too many outages - too many scheduled maintenance which have caused even more problems - attempting to sending a file bigger than 5MB is next to impossible - always causing outlook to freeze to due exchange not being able to communicate - emails going into thin air - too many excuses from customer service. I would highly recommend to anyone looking for a hosted exchange solution to stay far far far away from these guys. This company has no accountability and has lost all credibility to us and many other users over the last few months. We have been a number of clients with Sherweb for many years and over the last 6 months the service has been awful. The customer service, tech support,and management were even worst. We have had a number of clients bail on the service as there are way too many problems with their servers now.

The problems below are over a number of different clients at different locations

- too many outages
- too many scheduled maintenance which have caused even more problems
- attempting to sending a file bigger than 5MB is next to impossible
- always causing outlook to freeze to due exchange not being able to communicate
- emails going into thin air
- too many excuses from customer service.

I would highly recommend to anyone looking for a hosted exchange solution to stay far far far away from these guys. This company has no accountability and has lost all credibility to us and many other users over the last few months.

]]> By: John Ripper http://www.martijnbrant.net/2008/07/moving-exchange-away-from-sherweb-to-itsolutionsnow/#comment-6871 John Ripper Fri, 20 Aug 2010 09:18:09 +0000 http://www.martijnbrant.net/?p=17#comment-6871 Let me say that I used the 1und1 Exchange couple of year ago. In this times there were not able to tell when to go to Exchange 2007 so I moved to Sherweb. Whatever I say it would just copy the initial blog post from above. The Barracuda thing was horrible. Then i moved to ItSolutionsNow when they started the Exchange 2010 service. And: I am since then. The Support is really fast, the service has nearly no outages and the spam in my inbox is lets say 5 mails/month (maximum). However note that they are also blocking spam emails based on a blacklist (but this is quite normal and required for a good hosting service). The difference ist that hey are not accepting it and then delete (as Sherweb does) but they are blocking the entire connection (see the Support site). And to final say: I using the service in Europe and its speed is okay. I think one or 2 seconds for a longer routing distance is not a problem for a mail service. And the ActiveSync is still very quick. Let me say that I used the 1und1 Exchange couple of year ago. In this times there were not able to tell when to go to Exchange 2007 so I moved to Sherweb.
Whatever I say it would just copy the initial blog post from above. The Barracuda thing was horrible.
Then i moved to ItSolutionsNow when they started the Exchange 2010 service. And: I am since then. The Support is really fast, the service has nearly no outages and the spam in my inbox is lets say 5 mails/month (maximum). However note that they are also blocking spam emails based on a blacklist (but this is quite normal and required for a good hosting service). The difference ist that hey are not accepting it and then delete (as Sherweb does) but they are blocking the entire connection (see the Support site).
And to final say: I using the service in Europe and its speed is okay. I think one or 2 seconds for a longer routing distance is not a problem for a mail service. And the ActiveSync is still very quick.

]]> By: Franz http://www.martijnbrant.net/2008/07/moving-exchange-away-from-sherweb-to-itsolutionsnow/#comment-6792 Franz Sun, 15 Aug 2010 08:22:48 +0000 http://www.martijnbrant.net/?p=17#comment-6792 Hi there. Great to find that you use the service from Europe. I have been looking for a fair-priced exchange solution for weeks now, but can`t find anything around Europe. So IT Solutions Now is ok performance wise? Hi there. Great to find that you use the service from Europe. I have been looking for a fair-priced exchange solution for weeks now, but can`t find anything around Europe.

So IT Solutions Now is ok performance wise?

]]> By: Job vd Broek http://www.martijnbrant.net/2008/07/moving-exchange-away-from-sherweb-to-itsolutionsnow/#comment-6040 Job vd Broek Sat, 22 May 2010 19:54:53 +0000 http://www.martijnbrant.net/?p=17#comment-6040 Thank you very much for your experience with Sherweb. I didn't make the choise for ItSolutions yet, still have 3 company's on my list... Atlas Networks, Rackspace and Itsolutions. I'm happy with your experience, otherwise i could have made a wrong decision by the choise of a good exchange host. --- Nogmaals hartelijk dank Thank you very much for your experience with Sherweb.

I didn’t make the choise for ItSolutions yet, still have 3 company’s on my list… Atlas Networks, Rackspace and Itsolutions.

I’m happy with your experience, otherwise i could have made a wrong decision by the choise of a good exchange host.

—
Nogmaals hartelijk dank

]]> By: Chris http://www.martijnbrant.net/2008/07/moving-exchange-away-from-sherweb-to-itsolutionsnow/#comment-4754 Chris Mon, 23 Nov 2009 15:23:02 +0000 http://www.martijnbrant.net/?p=17#comment-4754 Thanks for your answer. I am in europe too and interesting by Itsolutionsnow because price is interesting for unlimeted mailbox size. I haven't see any system status about service and this is very difficult to know if there is donwtime ... Are you happy with forefront antispam ? Because my previous test with forefront with other provider has been not very good ? I have test by the past sherweb too but don't like barracuda anti-spam. Thanks for your answer.

I am in europe too and interesting by Itsolutionsnow because price is interesting for unlimeted mailbox size.
I haven’t see any system status about service and this is very difficult to know if there is donwtime …

Are you happy with forefront antispam ?
Because my previous test with forefront with other provider has been not very good ?

I have test by the past sherweb too but don’t like barracuda anti-spam.

]]> By: Martijn http://www.martijnbrant.net/2008/07/moving-exchange-away-from-sherweb-to-itsolutionsnow/#comment-4753 Martijn Mon, 23 Nov 2009 15:19:09 +0000 http://www.martijnbrant.net/?p=17#comment-4753 I am still very pleased with ITSolutionsNow and am still using their service every day. Hardly any downtime (as far as I notice) and speeds are OK (seeing I'm from Europe and the servers are in the US, I forgive the higher ping). I am still very pleased with ITSolutionsNow and am still using their service every day. Hardly any downtime (as far as I notice) and speeds are OK (seeing I’m from Europe and the servers are in the US, I forgive the higher ping).

]]> By: Chris http://www.martijnbrant.net/2008/07/moving-exchange-away-from-sherweb-to-itsolutionsnow/#comment-4752 Chris Mon, 23 Nov 2009 15:16:02 +0000 http://www.martijnbrant.net/?p=17#comment-4752 Hello, Are you already happy with ITSolutionsNow ? I am interesting to go with ItsolutionsNow but can't find any review except your blog. Hello,

Are you already happy with ITSolutionsNow ?
I am interesting to go with ItsolutionsNow but can’t find any review except your blog.

]]> By: Phil http://www.martijnbrant.net/2008/07/moving-exchange-away-from-sherweb-to-itsolutionsnow/#comment-4233 Phil Tue, 14 Apr 2009 14:44:07 +0000 http://www.martijnbrant.net/?p=17#comment-4233 Hmm, just tried a message with choicehotels and it went very well.. I have no complaints with Sherweb to date. Fine service Excellent support, phone or email. Hmm, just tried a message with choicehotels and it went very well.. I have no complaints with Sherweb to date. Fine service Excellent support, phone or email.

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