Comments on: HP harddisk encryption software and me… http://www.martijnbrant.net/2008/10/hp-harddisk-encryption-software-and-me/ Thu, 12 Jan 2012 19:42:48 +0000 hourly 1 http://wordpress.org/?v=3.3 By: darky http://www.martijnbrant.net/2008/10/hp-harddisk-encryption-software-and-me/#comment-12398 darky Tue, 22 Nov 2011 09:30:44 +0000 http://www.martijnbrant.net/?p=73#comment-12398 yeah, hp fucked it up! dont use this fecking bu**t encryption. you will never find a way to recover anything ! i send a harddrive to a prof rescuer: no chance. and the fecking key backup on the usb stick doesnt work! feck ya HP ! yeah, hp fucked it up! dont use this fecking bu**t encryption. you will never find a way to recover anything !

i send a harddrive to a prof rescuer: no chance. and the fecking key backup on the usb stick doesnt work!

feck ya HP !

]]> By: Marc http://www.martijnbrant.net/2008/10/hp-harddisk-encryption-software-and-me/#comment-12029 Marc Thu, 13 Oct 2011 12:34:48 +0000 http://www.martijnbrant.net/?p=73#comment-12029 Hi, I installed the drive encryption tools, and it ran ok for about 2 weeks. i updated some win7 security patches, and windows 7 broke. it would not boot up, and got stuck in the repair cycle. trying to log in with the USB key was of no use. I have lost all my data, but as i had a backup, it was not too bad. I took the drive out of my machine, and put another drive in, re-installed, and am working with no encryption. However, my 500GB hard drive is inaccessible via USB, either with Windows or Ubuntu Live CD, but cannot access the partition, drive, etc., as i get i/o errors, presumably as the drive is still encrypted. All i want to do, is wipe the drive, re-partition it, and have a usable drive. any ideas would be greatly appreciated. regards Marc Hi,

I installed the drive encryption tools, and it ran ok for about 2 weeks. i updated some win7 security patches, and windows 7 broke. it would not boot up, and got stuck in the repair cycle. trying to log in with the USB key was of no use. I have lost all my data, but as i had a backup, it was not too bad.

I took the drive out of my machine, and put another drive in, re-installed, and am working with no encryption. However, my 500GB hard drive is inaccessible via USB, either with Windows or Ubuntu Live CD, but cannot access the partition, drive, etc., as i get i/o errors, presumably as the drive is still encrypted.

All i want to do, is wipe the drive, re-partition it, and have a usable drive.

any ideas would be greatly appreciated.

regards
Marc

]]> By: James http://www.martijnbrant.net/2008/10/hp-harddisk-encryption-software-and-me/#comment-10880 James Tue, 12 Jul 2011 11:00:57 +0000 http://www.martijnbrant.net/?p=73#comment-10880 I have a client that has inadvertently dropped their laptop and toasted their MBR.. After a ton of googling, Ive managed to find the 4 digit code needed (and the date to set the system to to fool the system into allowing that code) but I cant find the software iso ot the WinPE plugin that everyone keeps talking about on the forums, Of course previous to the incident we managed to convince the customer to use online services to keep backup copies of his data.. however, they dont backup PST files. The thing that irritates me most about the entire thing is that if you look into the HP KB (as many people would find whilst googling) its first instruction is to blow the MBR away (using /fixmbr)... even worse when I speak to HP their instructions for removing encryption I was told to simply delete the c:\program files\HP protect tools\ Folder (talk about misinformation) even after advising the rep I'm HP certified and that doing that would make things worse and that I cant start windows at all. She advised that she would send through instructions from the senior team of mounting the drive.. The instructions arrived.. and low and behold! "Step 1: Delete the HP Protect Tools folder ======================= 1. Click the Start Button .... " To her credit, the staff were extremely patient and willing to help. It would just be nice that when HP go an offer non standard encryption techniques on something as fickle and un-reliable as a mechanical hard drive that they would provide downloads on their online website for recovery. I have a client that has inadvertently dropped their laptop and toasted their MBR.. After a ton of googling, Ive managed to find the 4 digit code needed (and the date to set the system to to fool the system into allowing that code) but I cant find the software iso ot the WinPE plugin that everyone keeps talking about on the forums,

Of course previous to the incident we managed to convince the customer to use online services to keep backup copies of his data.. however, they dont backup PST files.

The thing that irritates me most about the entire thing is that if you look into the HP KB (as many people would find whilst googling) its first instruction is to blow the MBR away (using /fixmbr)… even worse when I speak to HP their instructions for removing encryption I was told to simply delete the c:\program files\HP protect tools\ Folder (talk about misinformation) even after advising the rep I’m HP certified and that doing that would make things worse and that I cant start windows at all. She advised that she would send through instructions from the senior team of mounting the drive..

The instructions arrived.. and low and behold!

“Step 1: Delete the HP Protect Tools folder
=======================
1. Click the Start Button ….
”

To her credit, the staff were extremely patient and willing to help. It would just be nice that when HP go an offer non standard encryption techniques on something as fickle and un-reliable as a mechanical hard drive that they would provide downloads on their online website for recovery.

]]> By: Mihkel http://www.martijnbrant.net/2008/10/hp-harddisk-encryption-software-and-me/#comment-8580 Mihkel Fri, 14 Jan 2011 22:34:37 +0000 http://www.martijnbrant.net/?p=73#comment-8580 Year 2011 and HP still "going strong". MBR or something lost just after enabling encryption and reboot from Windows7. Now I have a useless USB key with useless certificate and "well encrypted" harddrive with only visible content being "Operating system starting..." Ah, of course I have the experience of never trusting HP (labeled) software again, but I doubt if this is of any user either... Year 2011 and HP still “going strong”.
MBR or something lost just after enabling encryption and reboot from Windows7.
Now I have a useless USB key with useless certificate and “well encrypted” harddrive with only visible content being “Operating system starting…”
Ah, of course I have the experience of never trusting HP (labeled) software again, but I doubt if this is of any user either…

]]> By: Neo http://www.martijnbrant.net/2008/10/hp-harddisk-encryption-software-and-me/#comment-4763 Neo Tue, 24 Nov 2009 21:53:42 +0000 http://www.martijnbrant.net/?p=73#comment-4763 I am having the same problem now. I had some problems with Windows XP (after updating) and then I decided to reinstall the OS. Surprise... After installing all the software I had the pleasant surprise of not seeing an entire partition of my hard drive. All my important work is now gone and I can do nothing to get it back. I called HP and they told me that I can't do nothing to get it back. So I think it would be wise to use the F word when talking about their "encryption system". I wish you all a good year (2010) without any HP tools. Goodbye and good luck! I am having the same problem now. I had some problems with Windows XP (after updating) and then I decided to reinstall the OS. Surprise… After installing all the software I had the pleasant surprise of not seeing an entire partition of my hard drive. All my important work is now gone and I can do nothing to get it back. I called HP and they told me that I can’t do nothing to get it back. So I think it would be wise to use the F word when talking about their “encryption system”. I wish you all a good year (2010) without any HP tools.

Goodbye and good luck!

]]> By: sensiguard http://www.martijnbrant.net/2008/10/hp-harddisk-encryption-software-and-me/#comment-4553 sensiguard Wed, 14 Oct 2009 12:11:41 +0000 http://www.martijnbrant.net/?p=73#comment-4553 Thanks for sharing with us..very useful and interesting..keep posting Thanks for sharing with us..very useful and interesting..keep posting

]]> By: Ogo http://www.martijnbrant.net/2008/10/hp-harddisk-encryption-software-and-me/#comment-4477 Ogo Mon, 21 Sep 2009 09:28:10 +0000 http://www.martijnbrant.net/?p=73#comment-4477 You are not the only one with this problem. HP Protect Tools and their disk encryption stuff is utter piece of crap. Basically if someone has enough time and money, they should put HP to court and sue their incompetent asses due to data loss. Basically they are lazy stupid bastards. If they make stupid full of bugs software they should at least put some recovery tool on their website which is easy to be used. And the only thing a user would need for this tool to work is a backup of the encryption key. No PINs, no stupid calls to stupid support people and so on. Stupid and incompetent HP idiots. You are not the only one with this problem. HP Protect Tools and their disk encryption stuff is utter piece of crap.

Basically if someone has enough time and money, they should put HP to court and sue their incompetent asses due to data loss.

Basically they are lazy stupid bastards. If they make stupid full of bugs software they should at least put some recovery tool on their website which is easy to be used. And the only thing a user would need for this tool to work is a backup of the encryption key. No PINs, no stupid calls to stupid support people and so on.

Stupid and incompetent HP idiots.

]]> By: Teree http://www.martijnbrant.net/2008/10/hp-harddisk-encryption-software-and-me/#comment-4237 Teree Sun, 26 Apr 2009 13:45:36 +0000 http://www.martijnbrant.net/?p=73#comment-4237 I´m using this <a href="http://www.discryptor.net/en" rel="nofollow">discryptor.net</a> encryption tool. It is userfriendly, really fast and with explorer integration. I´m using this discryptor.net encryption tool. It is userfriendly, really fast and with explorer integration.

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